Two-Factor Authentication

In today’s digital world, protecting your data from intruders or hackers is essential. This can be achieved through good security measures. Using a strong password does help you in maintaining a safe digital life. Still, sometimes a strong password can also be easily cracked by hackers.

Orai Robotics Two-factor authentication is implemented for the protection of the user’s credentials and the resources the user can access.

Enablement
Step 1 : Go to Profile > Account settings > Password settings – Authentication mode

Step 2 : Based on the entitlement, you could see an option for a password with 2FA in the dropdown menu.

Step 3 : After selecting it, 4 blank boxes will appear to enter the OTP, sent on your associated email id.

Step 4 : You will be asked to set a secondary password for your account

Step 5 : You can always change the password by clicking on the OTP button and verifying your account.

Step 6 : Now Two-factor authentication is enabled for your account.

Verification
Once your two-factor authentication is enabled, in order to log in to your account you need to follow these steps:

Step 1 : Enter your email address and password

Step 2 : If the password entered is correct, an OTP will be sent to the email address which is associated with your Engati account.

Step 3 : Along with that, a textbox would appear to enter the OTP.

Step 4 : If the OTP entered is correct, you would be able to log in to your account.

If you face any issues or queries please reach out to us at support@orairobotics.zohodesk.com