Segments

 

User data helps a business understand their customers and provide better products and services. This data sometimes may become too big to handle or apply metrics on or a bot builder may want to target a certain set of audience based on a given parameter. In this scenario, a bot builder would need to filter and create a group of users who fulfill the given criteria. Orai provides this functionality to their users by providing the ability to create segments. Segments are used to categorize users based on certain rules which would be primarily comprised of attribute-value combinations, including certain system ones.

Availability

You can create segments by selecting Users Tab on the left panel and clicking on ‘Segments’ tab

Setting Up

Creating and Saving

Step 1: Navigate to user Tab > Users > Segments > +Add Segment.

 

 

Step 2: Fill in the details. For your convenience, we have provided descriptions for each field, indicating the values to enter in each.

 

 

• Segment Name: This is the name you want to keep for the segment being created.

   

• Conditions: This lets you set constraints to filter users to be added to the segment

   

• Filter Expression: This allows a user to add ‘And’, ‘Or’ and ‘Custom’ function to create the evaluation expression

 

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