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Welcome to ORAI Robotics
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Building Your Bot
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Docusense - Conversational Intelligence
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Deploying The Bot
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Broadcast Simplified
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Tracking & Analytics
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Activating Live Chat
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Managing your account
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ORAI Robotics for Shopify - What’s in it for you?
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Generative AI
- Generative AI
- Docusense Search
- Guide to Custom Prompting
- Show Related Matches (SRM): Implementation Guide
- Configuring and Using Question Suggestions
- Enable LLM for Multilingual capabilities
- Gen AI Updates
- Configuring Conversational Intelligence (with LLM enabled)
- Understanding Prompts in Generative AI
- Configuring AI Response Settings
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ORAI Robotics APIs
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Platform Tutorials
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Orai - User Guide
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How to setup WhatsApp notifications
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Marketing Campaigns and Automations
Navigation
Welcome to Our Modern Web Portal
Quick and Easy Navigation Experience seamless navigation with our new Modern theme. Once you sign in, a refreshed home page awaits, showcasing all your bots in one glance. Need to locate a specific bot? The search box at the top left corner is your go-to tool.

Bot-Level Navigation
Quick Start Guide: Jumpstart your journey with our central hub of tips and tricks, designed to enhance lead generation, customer support, and more.
Widgets: On the left, find a suite of tools to tailor and manage your bot effortlessly.
Functional Icons: Your Navigation Compass

Bot Overview: Get a snapshot of your selected bot.
Messages: Access all bot and agent conversations.
Broadcasts: Launch campaigns and broadcasts with ease.
Users: Manage interactions with your bot’s users.
Analytics: Dive into detailed engagement and response reports.
Builder: Craft user journeys with our conversational flow modeller.
Train: Enrich your bot’s knowledge with FAQs, entities, and documents.
Teams: Collaborate by adding agents and supervisors.
Configure: Customize themes, languages, channels, and more.
Integrations: Connect with external services and monitor API logs.
Return to the home page anytime by clicking “< Bots” at the top left.
Account-Level Navigation
Your Profile Gateway Access account settings, product updates, and integrations with a simple click on your profile icon at the top right corner.

Considering an upgrade? Explore higher plans within Account settings.
Need Assistance? Feel free to reach out to our team. Our support team is just an email away at support@orairobotics.zohodesk.com.
