Bot Overview

Introduction

Orai Robotics builds intelligent conversational bots for multiple industries, helping businesses boost customer engagement, streamline processes, and deliver instant support. From Banking Bots that handle account services, loan applications, and secure transactions, to Career Counselling Bots guiding students and professionals, we cover diverse needs. Our Course Enrollment Bots simplify registrations, while Hotel Booking Bots manage reservations and service requests. We create Insurance Bots for auto, life, and health policies, Lead Capturing Bots to grow your business, Real Estate Bots for property showcases, Retail & E‑commerce Bots for shopping assistance, and Telecom Bots for plan selection and service support. Each bot features user-friendly flows, domain-specific intelligence, and seamless integrations — ensuring fast query resolution, higher conversions, and improved customer satisfaction

 

Screenshot 2025 08 07 125748

 

Banking Bot flow 

  • Account Services – Balance enquiry, account statement download, credit card limit check, reward points, cheque book request, cheque status enquiry. 
  • Promotional Offers – View and redeem special banking offers. 
  • Loan & Card Applications – Apply for credit cards, personal loans, car loans, two-wheeler loans, home loans, and other products. 
  • Application Tracking – Check status of loan, credit card, and account applications. 
  • IPIN Reset – Multiple reset methods (Online, ATM, Phone Banking, Branch) with step-by-step guidance. 
  • Card Blocking – Credit card blocking via Phone Banking, debit card hotlisting process. 
  • Credit Score Check – Retrieve and display credit score based on email. 
  • Customer Care Access – Country-based contact details. 
  • Other Banking Options – Secure banking tips, bill payments, mobile/DTH recharge. 
  • Live Chat Support – Option to connect with a customer support agent.

BOT URL : – Banking_Bot

Career Counselling Bot Flow 

  • Career Path Guidance – Explore job seeker or higher studies options. 
  • Academic Info Capture – Intermediate stream, recent degree, specialization, salary expectation. 
  • Contact Details – Name, email, phone for follow-up. 
  • Appointment Scheduling – Select date & location for meeting.

BOT URL :-  Career_Counselling_Bot

Course Enrollment Bot Flow

  • Learning Mode Selection – Weekend classroom or online. 
  • Trainer Details – Best faculty in India. 
  • Contact Capture – Phone, email, name. 
  • Experience & Location – Work experience years and city. 
  • Course Availability Link – Direct link to course info. 
  • Mode Confirmation – Classroom or online learning preference. 
  • Expert Follow-up – Team connects with details.

BOT URL :-  Course_Enrollment_Bot

Hotel Booking Bot Flow 

  • Room Booking – Premium or standard, hill view or sea-facing rooms. 
  • Booking Details – Name, date, phone number. 
  • Service Requests – Room service, laundry, meals, valet. 
  • Branch Locator – Location info with Google Maps link. 
  • Booking Confirmation – Call from agent to confirm.

BOT URL :- Hotel_Booking_Bot

Insurance Bot Flow

  • Auto Insurance – Driving license, Aadhaar, vehicle details, year of purchase, contact info, verification date. 
  • Life Insurance – Term, whole life, or retirement plan; document checklist. 
  • Health Insurance – Indemnity or definite-benefit plan; document checklist. 
  • Document Requirement Check – Pan, birth certificate, voter ID, payslips. 
  • Main Menu Navigation – Switch between insurance types.

BOT URL :- Insurance_Bot

Lead Capturing Bot Flow 

  • Profile Selection – Student/intern, employee, freelancer, owner/CEO. 
  • Organization & Email Capture – Company name and email. 
  • Subscription Option – Monthly updates opt-in/out. 
  • Content Access – Research paper options (Evolution, Medicinal, Intergalactic). 
  • Thank You Message – Confirmation after content delivery.

BOT URL :- Lead_Capturing_Bot

Real Estate Bot Flow 

  • Property Showcase – Villa details with fact sheet and virtual tour. 
  • Contact Agent – Name, email, phone for callback. 
  • Multiple Actions – Switch between fact sheet, tour, and agent contact. 
  • Instant Callback – Agent initiates call after info submission.

BOT URL :-  Real_Estate_Bot

Retail Bot Flow 

  • Authentication – Phone number & OTP verification. 
  • Shopping Options – Product inquiry, discover products. 
  • Product Categories – Clothing, accessories with seasonal collections. 
  • Add to Cart & Checkout – Product selection, cart addition, checkout link. 
  • Order Returns/Replacements – Select order, issue type, resolution (return/replace), size selection. 
  • Feedback Collection – Customer experience rating.

BOT URL :-  Retail_Bot

Telecom Bot Flow 

  • Customer Type – New or existing customer. 
  • Service Plans – Mobile, dongle, broadband. 
  • Plan Type – Prepaid or postpaid with detailed offers. 
  • Agent Assistance – Option to connect with representative. 
  • Store Visit Suggestion – For new connections.

BOT_URL :- Telecom_Bot

 

For any queries or concerns, please feel free to contact us at support@orairobotics.zohodesk.com.

 

 

 

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